Speaking Videos


  • More Than Just The Price
    • More Than Just The Price

  • Differentiate Your Company
    • Differentiate Your Company

  • Have Conversations, Not Interrogations
    • Have Conversations, Not Interrogations

  • Customer Touchpoints
    • Customer Touchpoints

  • Answering the Phone
    • Answering the Phone

  • Dealing with a Complaint
    • Dealing with a Complaint

  • Loyal Customers
    • Loyal Customers