TM: Donna Elfers

Randi’s training was excellent. We are both pleased and excited with the results that we have seen thus far since the training of our staff. She worked with our team in both a group setting as well as in one-to-one settings. Her training focused on customer service quality and telephone etiquette. I would recommend Randi’s services to anyone that wants to achieve the highest possible customer service results. We look forward to working with her again in the future.