Who We Serve

Workforce Development Group provides customer service training and coaching to a wide range of business types and industries. Our services are completely customizable for your company's individual needs. If you want to improve customer service within your company, we can help.

Are you ...

  • Unable to differentiate yourself from competitors?
  • Worried you are losing customers to the competition?
  • Upset you are getting complaints from their customers about the service you are receiving?
  • Frustrated that your employees are just order takers and may be leaving money on the table?
  • Not maximizing the revenue you are generating from your current customer base?
  • Getting insufficient referrals from your customers?
  • Concerned about the high turnover of customer service employees?

We can help identify areas of improvement in the experience you are providing to your customers and create and deliver personalized training and coaching to effect change.

Business Types Served

  • Service Providers
  • Professional Services
  • Distributors/Resellers
  • Manufacturers
  • Sales Organizations
  • Restaurants
  • Retail Establishments
  • Call Centers
  • Industry Associations
  • Chambers of Commerce
  • Medical
  • Nonprofit Organizations¬†

Industries Served

  • Legal
  • Accounting
  • Education
  • Hospitality
  • Exterminating
  • HVAC
  • Plumbing
  • Heating
  • Electrical
  • Alarm
  • Security
  • Home Improvement
  • Irrigation
  • Transportation
  • Insurance
  • Banking
  • Spa
  • Financial Services
  • Telecommunications
  • Medical Practices