Featured posts

6 Ways to Enhance Your Interviews and Find Engaged Employees

An interview is a two-way street, and it’s just as important for companies to make a good impression on those they are interviewing as it is for potential employees to impress.

The Danger of Complacent Customers

Are you truly satisfied with the service you’re receiving? Or have you settled for the mediocrity that many long-term service providers offer once they’re done trying to impress? Your customers might be feeling the same way.

How to Make Employee Feedback an Ongoing Discussion

Employees who received feedback had a lower turnover rate than those who received no feedback. And yet most employees feel as though they do not receive enough feedback on their performance. What's stopping you from starting the conversation?

Past Posts

Dear Customer…

An open letter from business to customer about maintaining that special relationship.

Dear Business Owner…

An open letter from customer to business owner as a way to maintain that delicate relationship.

Are You Saying Thank You to Your Customers?

Don’t let another day go by without thanking your customers or clients as well as the many people who help you.

Control What You Can

Control the way you deal with customers and your chances of them remaining your customers will improve.